Corporate Overview

Core Customer Service (CCS) is a national call center management organization dedicated to compliance and customer service.  Our management team has over 50 years call center and government contracting experience.

Value Added Solutions for Federal Agencies and Federal Contractors

CCS specializes in providing support services to Federal Agencies and Federal contractors. Our reputation as an exceptional employer in region with high volume employment base allows our clients to meet their contractual objectives without allocating investment capital to employment-related expenditures. 

Core Competencies

Core was founded by a Certified Public Accountant and Certified Internal Auditor, accordingly the company was built on an infrastructure of compliance and management controls. Our core competencies are as follows;  

• Federal security compliance
• Service Contract Act compliance
• Recruitment and retention of high-quality employees
• Compliance with state and federal laws and regulations
• Customer Service

Clients

• Maximus Federal Services, Inc
• F.H. Cann & Associates, Inc
• Alorica
• Account Control Technology, Inc
• Action Financial Services, LLC

Details

DUNS:  118424711       

CAGE/NCAGE:   9EX57

Sams.gov Unique Entity ID: YUCTTCEFMCD7

NAICS Codes:

522390 Other Activities to Credit Intermediation

522320 Financial Transaction Processing

561422 Telemarketing Bureaus and other Contact Centers

Key Business Areas:

Call Center Management

Outsourced Staffing

Business Process Operation (BPO)